1. Please contact us by mail, our email is [email protected], [email protected]
2. The first you need tell me your country,because not all countries can order our dolls. Talk to me and I will honestly tell you whether to order or not.
3. Please inform which dolls you may purchase? Do you want it exactly same as promo photo (same skin color, eye color, hairstyle etc.)? Or you want to customize the dolls? Please don’t hesitate to tell me all you want in mail. If you want more photos to check before order, that is totally fine. I will offer as many as possible.
4. You also can send me your shipping cart photo,that i can check your order information.When you confirm the order, we will send the order details and the final price.
5. Pay your order. We take bank transfer payment mainly (you can use transferwise for transaction, very easy). We also can take payments via Paypal, Aliexpress,and Amazon.if you choose paypal pay,we will send the Payment request to your paypal account（so please leave your paypal account when you place the order） ,that you can pay it.please notice,To protect your privacy, we only can put your order number in the Paypal payment request.
6. After I got your payment, we schedule production. Normally it need 3-8 workdays to finish your order. It takes longer time for customized order, it depends.
7. We will send your doll photos to check when your doll is finished. After you confirm it ,we start to shipping.
8. After we ship it,we will email you the tracking number, that you can easily track your doll package.
9. Once you get the doll, please check if she is still in good condition after the shipping. I will be happy to know from you everything is great. In case of defects, please talk to me immediately, better show me photos or videos to explain. I will offer you satisfying solutions.